Four Seasons Resort and Residences Jackson Hole

I recently stayed at the Four Seasons Jackson Hole and had a wonderful experience. The staff were attentive, professional, and made us feel welcome throughout our stay. Jessica and Jake were especially helpful and went above and beyond to ensure everything was perfect. The hotel itself is beautiful, with excellent facilities and an unbeatable location. We truly enjoyed our time here and look forward to returning. Thank you to the entire team for an unforgettable stay.

I came in for a massage and had a lovely afternoon. When you book a service at the spa you receive valet parking and use of the locker room which includes hot and cold plunge pools, a steam room, and a lounge with comfiest lay-down chairs. The massage was excellent and they don't hurry you along before or after, the best part is the chocolate they give you at the end!

I have stayed at many Four Seasons properties, and this was by far the most disappointing—and certainly not reflective of the price charged. We stayed over the Christmas break in two mountainside connecting rooms and paid an exorbitant amount for what ultimately felt like a very basic hotel stay. Our rooms were pushed into a corner with an unacceptable view, essentially overlooking a roof. There were visible stains on the tile floors, and housekeeping was inconsistent to the point that we had to call daily just to have both rooms serviced. Dining and guest services were equally frustrating. The restaurant could not manage appropriate seating for our party, and a simple request to adjust a dinner reservation took more than 20 hours to confirm. This level of service is completely inconsistent with the Four Seasons brand—especially at holiday pricing. Aside from the valet and concierge staff, who were the only bright spots, this stay offered little more than a standard hotel experience at a luxury price point. It was not worth the cost, and the value simply is not there.

This hotel is absolutely wonderful! The service was exactly what you would expect from a Four Seasons! We had one little hiccup with our room air, not working exceptionally well. They did everything they could to resolve It, even offered a new room, but at the end of the day, we just stayed where we were. The food was good. Every person we talk to, was very attentive to every question and need that we had the entire time. Anything we need delivered to our room was delivered almost immediately. The whole hotel was very clean and housekeeping did a way above average job, cleaning our room each and every day!!!. I gave the room four stars just because of the air conditioning not being fantastic and some slight wear and tear but nothing at all significant that would keep us from returning. We did notice there was almost no noise in the room from other rooms, outside or anything else. The ice maker was even right across from our room and we never heard it once and the elevators were just a room down and We couldn’t hear them. Quiet rooms is one feature. We love in a hotel so you can sleep soundly. The spa was also fantastic! We would definitely stay here again if we were in Jackson hole!!

Service and comfort were world class. Location is amazing for ski in ski out. Food was great. Highly recommend!

Exceptional property, with proximity to village and snow, fabulous design and incredible service. Team were high quality and would easily recommend and will be back. Great for family snow trip!

The Four Seasons Jackson Hole delivers an exceptional luxury ski experience with truly superior ski-in/ski-out access. Being able to step right onto the slopes from the resort makes ski days effortless and maximizes time on the mountain. The rooms are impressively large, beautifully appointed, and extremely comfortable—perfect for relaxing after a long day of skiing. Service is where this property truly shines. Every staff member is attentive, professional, and genuinely warm, going out of their way to anticipate needs and make the stay seamless. From ski concierge services to housekeeping and dining, everything is handled with care and efficiency. If you’re looking for spacious accommodations, unmatched slope access, and consistently outstanding service, the Four Seasons Jackson Hole is an outstanding choice and well worth the stay.

I had such a wonderful experience at the Four Seasons. Trey, the bartender, gave me an exceptional rum tasting-full of knowledge, warmth, and genuine passion. He made the experience fun and memorable. And a special thank you to Sublina, who made my very first s’more with such gentle, kindhearted care. It was a small moment, but it felt so thoughtful and sweet. The staff here truly elevate the atmosphere with their sincerity and attention to detail. I felt welcomed, cared for, and beautifully spoiled. Five stars all around.